Administration / Secretarial Jobs

UAC OF NIGERIA PLC

Job title – Customer Relationship Officer/Help Desk

Position –

Experience – 0-3 years

Job Field –

Job Type – Full time/Permanent

Location – Lagos

The Recruitment Notice Team provides you with sufficient and detailed job recruitments available for candidates who wants to be involved in a UAC food-focused company to boost their career, to develop their interest in realizing their full potentials. We present to you recruitment details on UAC Nigeria Plc.

It is well known for animal feeds, packaged foods, paints and logistics sectors of the economy. Recruitment Notice Team is looking for ambitious and resourceful individuals to join their team.

QUALITIES

  • A team leader. …
  • Communication skills are key. …
  • A good listener. …
  • Attentiveness. …
  • Patience. …
  • How can you develop the necessary skills to be a good customer service leader? …
  • Customer service training. …
  • Customer service apprenticeships.

DUTIES/RESPONSIBILTIES

  • Understanding customer concerns
  • Communicating within the company
  • Investigating problems
  • Training staff
  • Public relations
  • Monitoring competitors

REQUIREMENTS

  • Proven experience as a Client Relations Manager
  • Background in customer service; industry knowledge is a plus
  • Experience tracking relevant KPIs (e.g. customer satisfaction)
  • Proficient in MS Office,
  • A customer-oriented attitude
  • Excellent communication and negotiation skills
  • Problem-solving attitude
  • Ability to work well with a team
  • Ability to stay calm when customers are stressed or upset.
  • Ability to remain professional and courteous with customers at all times

Method of Application

  • Log on the website to apply

uacnplc.com

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